Catherine Ebenezer
her pages



March 2008 to May 2012

Tees, Esk and Wear Valleys NHS Foundation Trust
Middlesbrough, TS4 3AF

Library and Information Services Manager
Responsible for management of a distributed, hybrid library service providing for the needs of trust staff and students on placement.

January 2003 - February 2008

Royal College of Midwives
London W1

Information Systems Manager
Responsible for College Web site, management of library, archives, electronic information services. The library was a
small specialised collection serving College members and staff.


  • Managed/supervised three posts; mentored Library Assistant for NVQ Level 3 and CILIP Certification
  • Carried out system migration from OLIB to ADLIB Library, October 2003
  • Responsible for maintenance and development of library management system; worked with ADLIB technical support personnel on an extensive customisation of the interlending module
  • Implemented access to National Core Content databases and full-text journals, and MIDIRS (now MWIC) bibliographic database
  • Publicised new library services and electronic resources via articles in RCM Midwives Journal
  • Carried out user surveys of student members, spring 2004, and all members, spring 2007
  • Developed library strategy, 2007

Web site

  • Created and updated content (via CMS)
  • Worked with external design agency on design and maintenance issues
  • Developed strategy for new web site; involved extensive research on content management issues


  • Extensively involved with College IT matters; member of selection panels for new IT support contractor and e-learning developer
  • Built an e-shop for College publications using Actinic e-commerce application
  • Copy-edited several College publications
  • Produced implementation plan for College intranet
  • Member of RCMemberlink (web-based member services) working groups
  • Member of activity analysis working group
  • Compiled report and recommendations for disaster recovery planning/business continuity

October 1995 - January 2003      

Lambeth Healthcare NHS Trust/South London and
Maudsley NHS Trust, Stockwell, London SW9 9NT 

Trust Librarian
Average-sized NHS library serving a large, scattered mental health trust    

  • Planned new library; organised move to new premises
  • Supervised two staff members
  • Implemented networking of CD-ROM databases, end-user Web access, and mediated online searching via DataStar
  • Acted as systems administrator for Ultra*Net networking software and LIBRARIAN library system
  • Ran programme of seminars for National Libraries Week 1997
  • Liaised extensively with staff in training, IM&T, clinical governance
  • Produced trust library strategy re: HSG(97)47, updated 9/00
  • Bid successfully for HAZ funding to run family resource centre
  • Automated circulation system (Eurotec Consultants: LIBRARIAN)
  • Member of trust Clinical Information Systems Programme Board
  • Made presentations on electronic journals, search strategies and knowledge management at training days and postgraduate medical meetings, and conducted hands-on workshops in database searching techniques
  • Involved with London regional electronic information systems and resources working group
  • Developed library Web site: (now defunct) and intranet pages
  • Became ATHENS account administrator for Trust and implemented access to wide range of electronic journals

September 1993-September 1995

Bethlem and Maudsley NHS Trust, London SE5

Librarian, Professional Development Centre
A long-neglected psychiatric nursing library that was in much need of sustained professional attention.    

  • Carried out re-classification and catalogue conversion of entire stock

  •  Implemented end-user CD-ROM access, automated interlending, mediated online searching via DataStar

  •  Developed end-user training and mediated search services

  •  Implemented networked bibliographic software (RefMan) within centre

  •  Worked with and supervised trainees on placement from a local employment service

September 1989-September 1992

Economists’ Bookshop, Queen Mary and Westfield College, Mile End Road, London E1 4NT

Bookshop Manager
A small to medium-sized university bookshop, initially under-trading and in a messy state

  • Assisted in planning of new premises; oversaw move

  • Doubled sales figures over three years to £600K  

  • Supervised five staff

  July 1988-September 1989

St Martin in the Fields Enterprise Ltd., Trafalgar Square, London WC2

Bookshop Manager
A small religious and general bookshop, part of a tourist complex (also including restaurant, gallery, brass rubbing centre) in the church crypt.
  • Developed display and financial administration skills
  • Recruited and managed volunteer workers

November 1981-July 1988

Various sales and marketing positions within academic publishing and bookselling (Macmillan, Harper and Row, Waterstone’s, Watkins Books Ltd.)

    Education and qualifications  

October 1999-September 2001

SLAIS, University College London

Awarded distinction for part-time M.Sc. Information Science
(computerised library systems)
Optional subjects: web publishing, library systems
Project: a usability evaluation of the trust library’s web site

September 1992-August 1993

School of Information Studies, University of North London

Diploma in Information Studies (including ERASMUS placement at the University Medical Library, University of Limburg, Maastricht, June-August 1993). Carried out a user survey and provided research support to an historian of technology.

September 1979-July 1981

Yale Divinity School, New Haven, CT
STM (Master’s) in Christian Ethics

September 1976-July 1979

King’s College, London
BD, AKC (Theology)

October 1973-June 1976

Lady Margaret Hall, Oxford

BA Biochemistry

Member, Chartered Institute of Library and Information Professionals

passed PRINCE Foundation examination 2/2000
Certificate in Special Studies in Computing, University of Westminster, summer 2004
CIW Associate, summer 2006
currently studying for CIW Site Designer and CompTIA A+ certifications

  IT skills  

Use of office packages
Database design (using MS Access) and basic systems analysis
PC hardware and maintenance: have built own PC
HTML authoring using text editor and MS FrontPage or Dreamweaver
Programming: elementary JavaScript, ASP 

Have some knowledge of XML and other content management technologies